Administrative Assistant X4

Location: Durban, Kwazulu-Natal, ZA

The role’s objective is to support the Officer, Senior Officer, and Team Leader administratively so that the branch is managed effectively and efficiently.



Key Performance



To respond to inquiries from interested parties.

• Phone conversations.
• Examining written communications.
• Letters being sent out.
• Draft letters of undertaking when appropriate

Completing payment requisition on offers made.

• Expenditure authorization.
• Check list.
• Obtain relevant signatures in terms DOA


Drawing and filing of correspondence received.
• Request file from CAFS.
• Print all relevant emails / letters received via post.
• Placing of documents on file daily.

Updating claims system.
• Draw file from CAFS.
• Update claim viewing with all relevant information.

Qualifications and Experience
• NQF 4 (Matric or Grade 12) qualification.
• Computer literacy
• Relevant 1 year experience in claims handling environment and administration.



Technical and behavioral competencies required
• Personal Mastery
• Emotional Wisdom
• Ethics and Governance
• Customer orientation and Customer focus
• Computer literacy.
• Organization, administration & interpersonal skills.
• Time & desk Management.

The Road Accident Fund is committed to employment equity, and individuals with disabilities will always be given preference.

Within six weeks of the closing date, applicants who have not heard from us may consider themselves unsuccessful.



Every potential employee will undergo a security vetting process.

It is the applicants’ obligation to have their foreign degrees assessed by the South African Qualification Authority (SAQA) and to submit documentation of this assessment.

Administrative Assistant X4

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